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Foundations of Health Celebration

Our Impact

Community Impact Report

Dear Friends,

Every year, Community Housing Partners (CHP) makes a positive impact on communities across our six-state portfolio—and 2019 was no different. More than 34,000 people benefited from our work to create stable homes, revitalize communities, and promote a healthier, more energy efficient planet for future generations.

We are now entering the final stretch in implementing our 2018-2020 Strategic Plan, which focuses on our customers, our employees, our environment, and our desire to expand our impact. Since adopting this plan, we have used it to guide our efforts and focus on what matters the most to us around four key goals:

  • Optimize positive health and quality of life outcomes for our customers by providing healthy homes and quality of life enhancing services to our customers.
  • Be an employer of choice by investing in the success and professional development of every employee.
  • Adopt operational practices that reduce our environmental impact by reducing energy and water use in our offices and the homes we build, renovate, and own.
  • Balance profitability and asset quality to advance CHP’s mission by generating net income to invest in sustainable growth and expanded impact.

We now invite you to explore the visuals and stories within this report about our progress on accomplishing these goals. Our impact is best told through the perspective of the residents, clients, and employees whose lives have been touched by our work. We are honored to have played a role in the lives of these individuals, and we thank you for your ongoing support.

  • Susan Sisk
    Susan Sisk Board Chair
  • Janaka Casper
    Janaka Casper CEO
  • Jeff Reed
    Jeff Reed President

Strategic Goal 1: Customers

Strategic Goal 2: Employees

Employee Net Promoter Score

Strategic Goal 3: Environment

Strategic Goal 4: Financial Strength

Transforming Lives

Teamwork in Action

When CHP Weatherization team members first visited the home of William Adams, they knew that they needed to collaborate with others to find Adams a new place to live. CHP Property Management sprang into action to find Adams a new home at Hunting Hills Apartments in Blacksburg, Virginia, while CHP Homeownership came up with a plan for selling Adams’ old home. “I feel more safe living where I am now,” Adams said. “I appreciate all the help they gave me.”

Expanding Opportunities

CHP Reads infographic

Success at the Training Center

More Impact Stories

Thank You

CHP is deeply grateful for the time, services, and resources offered by our friends and supporters. In 2019, CHP had 1,317 volunteers, as well as in-kind and cash contributions totaling more than $1.5 million from individuals and business partners. Thank you to our supporters, partners, and staff for helping us achieve our mission.

Give to CHP

Community Housing Partners

From our roots as a volunteer organization serving housing needs in Appalachia, CHP has grown into a multi-state organization nationally recognized for our capabilities and commitment to innovation and continuous improvement. Although CHP’s footprint has greatly expanded over the decades, our mission continues to focus on creating homes and communities that are healthy, sustainable, and affordable.

Contact CHP