January 23, 2025
Located in Spartanburg, South Carolina, Highland Crossing Apartments blends the essential conveniences of home at a price you can’t beat. Being just one block from Main Street and only minutes from historic downtown Spartanburg, you will find everything you need. CHP’s Amy Pough serves as Property Manager, and Mike Helm serves as Maintenance Technician.
Please introduce yourself and share a bit about your background in property management.
My name is Amy Pough. I began my property management journey in Florida three years ago at Azalea Apartments, a CHP Property. A year and three months ago, I relocated to Highland Crossing Apartments in South Carolina. I wanted to be sure that I could continue to work for CHP after the sale of Azalea Apartments.
How long have you been managing this property?
I have been managing Highland Crossing for 1 year and 3 months.
What makes this property unique or distinctive within the community?
Highland Crossing provides affordable, safe, and well maintained housing for low-income and tax-credit individuals and families.
If the property had a personality, how would you describe it in a few words?
Inviting, Beautiful, and Stable
What’s the most unique feature of this property that residents love?
When I show a unit to a prospective tenant, the first thing that they comment on is the beautiful island and spacious kitchen. Here in the South, we love to cook and gather with our friends and family.
Can you share any success stories or positive feedback from residents?
My residents expect a safe environment, and when other tenants or their guests make choices that threaten the safety of others, they are dealt with accordingly. My tenants can always count on a solution to be safe and have peace in their homes.
Can you share a life hack or clever solution you’ve discovered for common resident needs?
My residents love that they can text me through Ring Central. If I can’t answer their call right away, they have the ability to text me for a quick response or solution to anything from lease renewals to maintenance issues.
What is something you like or appreciate about the community?
There are so many things. The majority of my tenants are really great tenants who care about their community and residence, which makes a big difference in the atmosphere of the entire property. My team is amazing, both off-site and on-site. My maintenance technician, Mike Helm, and I have the same vision and goals for Highland Crossing and work very hard to keep the property top-notch for our residents.
What qualities make this property a great place to call home?
Highland Crossing is a beautiful property centrally located in Spartanburg. It offers easy access to downtown events, dining, and shopping. Public transportation is available so our tenants can easily access the community and events. At Highland Crossing, we strive to provide a peaceful, clean, and beautiful place to call home.
Founded in 1975, Community Housing Partners (CHP) provides quality-built, responsibly managed, service-enriched homes for low-income individuals and families across the Southeast and Mid-Atlantic. Through its mission to create homes and communities that are healthy, sustainable, and affordable, CHP has been a leading advocate of affordable housing development for 50 years. CHP’s activities include real estate development, construction, energy services and training, asset management, property management, realty and homeownership, and comprehensive resident services.