Caitlin joined CHP’s Utility Programs in May of 2022 as a Customer Care Specialist. Caitlin is responsible for client intake, application processing, and educating clients on weatherization for Appalachian Power’s Low-Income Programs. She enjoys helping the community by aiding and providing relief to those in need. Prior to joining CHP, she worked at New River Valley Disability Resource Center as an office manager. In 2013, she earned her associate degree in Administrative Support Technology.
From our roots as a volunteer organization serving housing needs in Appalachia, CHP has grown into a multi-state organization nationally recognized for our capabilities and commitment to innovation and continuous improvement. Although CHP’s footprint has greatly expanded over the decades, our mission continues to focus on creating homes and communities that are healthy, sustainable, and affordable.