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CHP Energy Services Service Area Map
Want to apply for one of our programs?
No problem. Just click here to send an e-mail to our staff or call 540.381.9446.
energy services fact sheet
Click here for a one-page profile of our Energy Services department.
chp's certifications
Building Performance Institute (BPI):
-BPI Affiliate Organization
-Building Analyst Professional
-Envelope Professional
-Heating Professional
-Manufactured Housing Professional
Residential Energy Services Network-Energy Ratings for:
-Energy Efficient Mortgages
-EPA ENERGY STAR® Program
-EarthCraftTM Homes
Home Energy Ratings (HERS):
-Home Energy Rater
VA Department of Professional & Occupational Regulation (DPOR):
-Master HVAC license
Advanced Energy:
-Duct Diagnostics and Repair Level 1
Air Conditioning Contractors of America (ACCA):
-Universal Refrigeration certification
A building should be like a tree, it should thrive on the sun's energy, while enhancing its surroundings.
- William McDonough

lillian quesenberry's story
Seventy-five-year-old Lillian Quesenberry has lived in rural
southwestern Virginia for over 50 years, where she made a modest
living working as a nurse’s aid in a retirement home. But
things began to unravel for the family when her husband died of
cancer a few years ago and then Quesenberry herself fell ill, requiring triple
heart bypass surgery. “Our medical bills totally wiped me out,” said Quesenberry. “I
almost lost my house, so I couldn’t even think about being able to
pay for repairs needed on the place.” Continual water damage from corroded pipes had slowly rotted
away the floorboards, walls, and ceiling in the home’s only
bathroom, ultimately making it dangerous to use. “I called CHP’s Emergency Home Repair department when the bathroom got so bad that I couldn’t
use it anymore,”
Quesenberry said.
CHP
soon dispatched a crew
to repair the nonfunctioning
bathroom.
In the end, the existing
room had to be gutted,
and all new flooring,
walls, and appliances
were installed.
“I am so appreciative of all CHP did for me. I don’t know what I would have done without
them. My new bathroom is the best Christmas present ever!" Lillian Quesenberry
redefining affordable housing
through energy efficiency
Since 1976, CHP has provided Department of Energy (DOE) weatherization and Low-Income Home Energy Assistance Program (LIHEAP) weatherization and related services to households throughout Virginia. Today, we also provide technical assistance and improvements to structures and equipment that promote safer, healthier, and more comfortable energy-efficient buildings and homes. Click on any of the following to view Energy Services' programs:
energy ratings
CHP is a Building Performance Institute (BPI) affiliate organization, and our Energy Services staff is BPI certified. They are also certified by the Residential Energy Services Network (RESNET) and Home Energy Ratings (HERS),which provide a standard measurement of both new and existing home energy efficiency. Ratings often verify energy performance for the ENERGY STAR® homes program energy efficient mortgages, and energy code compliance.
weatherization
CHP's Weatherization program reduces energy costs for low-income families by improving the efficiency of their homes, while also
assessing and eliminating related health and safety issues.
Funded with federal dollars administered by the Virginia Department of Housing and Community Development (DHCD), Energy Services completes a site-specific energy audit that includes blower door directed air leakage diagnostics, heating system safety and efficiency diagnostics, duct leakage diagnostics, and insulation needs.
impact of american recovery & reinvestment act funds
With the receipt of ARRA funds, CHP has:
- Increased the number of our Energy Services staff from 20 to 42 employees
- Increased the average number of weatherization projects per quarter from
approximately 108 to 550
- Witnessed the growth of our waiting list by over 5 times: from approximately 165 single-
family and zero multi-family households to almost 900 single-family and 1,100 multi-family
homes
-
Provided over 15,000 hours of training related to the American Recovery &
Reinvestment Act (ARRA). This includes technical training for our own weatherization
team (including new hires) and training of management staff on the Weatherization
Assistance Program (WAP), and development strategies around production and use
of the ARRA funds
- Continued to perform energy audits that predict annual homeowner savings of 30
- 35%
- Discovered and remedied life-threatening conditions related to heating systems in
over 20% of the households where we do work
-Increased average cost per weatherization job (single- and multifamily) from $6,006 to
$9,725
- More than quadrupled the amount of work subcontracted out for single-family housing
weatherization work. (No multifamily weatherization work was done prior to March,
2009)
- Completed $9 million in subcontracted weatherization and weatherization-
related work for multi-family properties, with another $7.5 million committed to future projects |
crisis heating and cooling
Offered through Virginia Energy Assistance Program, CHP's crisis heating and cooling program helps eligible low-income households with equipment problems when other resources cannot meet these needs. Each year the Virginia Department of Social Services (DSS) determines how much funding to allocate, elligibility requirements, and how the heating and cooling program will be administered at the local level. Energy Services staff repair existing equipment and provide assistance with costs for new equipment or the electricity to operate equipment. Below are general operating deadlines for each program:
Crisis Heating |
November 1 - March 15 |
Crisis Cooling |
June 15 - August 15 |
Questions on this program? Contact the Energy Assistance Office of the Virginia Department of Social Services at (804) 692-1900 or your local Department of Social Services.
emergency home repair
Consistent with our tradition, CHP continues to alleviate hazardous living conditions for low-income families who live in sub-standard housing and have no ability to improve these unhealthy conditions. Our emergency home repair program includes services on electrical work, plumbing, roofing, structural repairs, energy management and heating systems, and accessibility construction for the handicapped. The grants in this program generally range from $500 to $1000 per family, and volunteer help from the recipient's family is often utilized to assist with the improvements.
2009 accomplishments
During 2009, CHP's Energy Services department:
• Educated and trained 3,562 people on affordable
housing, energy efficiency and other issues of
sustainability at 119 venues across the United
States and Canada
• Provided weatherization services (846 multi-family
units and 667 single-family units), heating and
cooling assistance (378 units), or emergency home
repairs (155 units) to over 1,500 families
• Conducted 1,934 Energy Audits
|